This season, TUMI, the leading international travel, lifestyle, and performance luxury brand, launches the breakthrough TUMI Virtual Store to debut its Spring 2021 collection and deliver an immersive and enhanced omnichannel experience to customers all around the Asia Pacific and Middle East region.
Ushering in a creative new age of digital retail that connects fans with the brand like never before, the TUMI Virtual Store is a dynamic storytelling medium that inspires customers to embark on a journey through thoughtfully designed interactive touchpoints and activations. From exploring the Virtual Store’s sophisticated visual presentation of a cutting-edge space to engaging with shareable social photo moments and entertaining mini-games; guests can also discover TUMI products via mesmerizing 360° 3D and AR implementations and shop the Spring 2021 collection’s latest styles.
Further enhancing the overall TUMI O2O (“Online to Offline” but also “Offline to Online”) shopping experience, the Virtual Store is connected to other TUMI shopping channels via its Chat & Shop function allowing for seamless customer movement to the point of purchase. Customers exploring the Virtual Store can easily connect with sales associates to ask for advice and questions, and to place orders, or they can do so via the connected local e-commerce websites. Furthermore, those visiting the TUMI physical stores in the region can explore the TUMI digital landscape via in-store kiosks, for an enhanced offline experience.
Pioneering A Truly Interactive Digital Experience with the TUMI Virtual Store
Discover and activate these fully integrated touchpoints as you explore every section of the TUMI Virtual Store to uncover the new possibilities of this elevated virtual experience.
Interactive Product Displays – Products displayed throughout the Virtual Store can easily be tapped to display essential information and to shop. Additionally, you can view selected TUMI products in 360° 3D and use AR to virtually place certain styles in your surroundings. For the ultimate customer experience, visitors will be able to either shop selected products now or contact sales associates to book a personal virtual shopping experience.
“Perfecting The Journey” Instagram and WeChat Game – Embark on an exhilarating fast-paced adventure and zip through a whirlwind scenery with TUMI’s new Instagram and WeChat game. As you race through a forest and across the city, control your player’s vehicle using facial movements to collect your favorite TUMI bags while avoiding obstacles along the way.
Magic Mirror Selfie – The ultimate virtual photo moment, come and snap a three- second video selfie at the TUMI Virtual Store magic mirror. Enjoy watching it appear on the store’s magic mirror before downloading the video file to easily share with friends on social media. This fun, interactive experience, usually available in offline stores only, can now be experienced wherever the customer is, unbounded by physical presence.
For Spring 2021, TUMI explores the idea of migration to approach the collection with a contemporary lens. The new collection sees TUMI continue to hone in on sustainability as a key focus for the brand moving forward, not only through the use of innovative, sustainable materials, but also with design that extends beyond singular, seasonal function. This commitment to sustainability is exemplified in this season’s iconic Alpha Bravo Collection, with new seasonal colors in Navy Camo, Russet and Spruce all made with recycled materials, while the men’s Alpha 3 and Harrison collections introduce new styles and colorways as Tahoe experiments with a new technical material, Tyvek®, known for its incredible durability. For women, Voyageur debuts day bags, compact styles and travel cases designed for the needs of the new normal, while Stanton is relaunched to offer feminine micro-pebbled leather day bags and backpacks perfect for workdays and weekends.
